COMPLAINT PAGE
This page is dedicated to Bumble Complaints. Read through other Bumble users experiences.
Do you have a complaint that you would like to submit? We have a form on our Home page. Once you fill out the form, your complaint will be listed here!
"Stay Away"
“After a friend accidentally pressed a button, resulting in me buying a Spotlight feature, worth £44.99, I contacted Bumble to make them aware of the mistake. All I got back was some robotic response saying it’s in the Terms and Conditions and can’t be rectified. I’m now going to be in rent arrears due to this, resulting in more stress at an already stressful time. I received no empathy at all. This is how they make their money. How ironic that a company trying to promote love, lacks compassion and any kind of humanistic response. If I could give them zero stars then I would.“
– Ruth G.
Source- Sitejabber
"8,000 Swipes"
“I started counting how many swipes I swiped, after I realized I was getting zero results. I swiped on literally every single female, for 8,000 swipes and have literally had zero responses. This seems statistically impossible at this point, because I’m good looking and well dressed. I’m starting to think their “Ai” is discriminating and illegally scamming me because I’m a young White Male. I’ve sent an email to Bumble, and haven’t heard anything back. This is sincere truth, and I am extremely offended and hurt by this experience with Bumble.“
– S. L.
Source- Sitejabber
"Trash"
“I live north of Phoenix. I don’t have any more people within a 70 mile radius. I’ve matched with probably 20 people in over a year. Payed for endless swipes and boosts more than once. I seriously don’t have any more people within the radius to swipe on. About 5 or 6 actually messaged and only two made it beyond bumble. I used to have tinder before they banned me for no reason and I think I got 50-75 matches within a couple months. Bumble is, and will always be a scam. Once my membership expires I’m deleting it and never using it again. $#*! bumble.“
– Corey B.
Source- Sitejabber
"Not for Women"
“I joined Bumble because I was lead to believe it was for women. I’ve recently learned that’s absolutely not true! If a paid membership man wants verification you are forced to provide a selphie. Well I’m 47 yrs old woman and selfies is what my kids do. If it is truly the site is about women, why do we have to prove even more? We already have a hard enough time. I’m not taking a darn photo because some stranger demands it! It’s another man friendly site, absolutely false advertising!“
– Kelli B.
Source- Sitejabber
"Horrible Experience"
“What a horrible experience. I do not recommend. The worst part was when they would not allow me to access my account, which I paid for in full, unless I agreed w/ their “values” supporting BLM. However you as an individual feel, you should never be forced to agree with a companies political views to gain access to a service that you paid for in full. I have cancelled… will never use or recommend again.“
– Bob C.
Source- Sitejabber
"Rip Off Dating Site"
“No ph no, refuse to respond to over 9 messages. Pages dont work, fake profiles, while a paid member, unable to use features as every function doesn’t work suddenly once you join! Report this company to the FTC and Secretary of State doing bad business. Crooks!“
– Lily W.
Source- Sitejabber
"Horrible App"
“The woke chick who started the app won’t even allow users to sort potential matches by race. So you’ll be scrolling through countless people you’re not interested in. And dont even think about posting a photo of yourself enjoying a sport like skeet, sporting clays or hunting because guns= “evil”. Theyll delete the photo Woke garbage app.“
– Dee R.
Source- Sitejabber
"Sexist (Literally)"
“I re-opened an old account, and an old shirtless picture that used to be OK but no longer is… was flagged and removed. I sent an e-mail to the Bumble morons asking ‘why is it ok at a beach (or if you are a woman)’ and they blocked me. Men aren’t allowed to ask ‘why?’. Pure discrimination.“
– Anonymous
Source- Sitejabber
"Total Scam from Start to Finish"
“Bumble is a total scam from start to finish. They entice you into getting premium membership but when you pay for it they ban you. Ridiculously simple, isn’t it? I have no idea how these rogues get away with scamming people so blatantly! Bumble tried to put unauthorized charges on me even after they banned my account! Lol Be wary of this app!“
– Barley R.
Source- Sitejabber
"Bottom of the Barrel"
“You might have luck here provided you stand 6 foot 8, drive a Lamborghini, own a 6 bedroom mansion & a yacht. I recommend you enter your credit card information right away & get what you pay for. A bunch of royalty looking for millionaires is all you will find here.“
– Bert S.
Source- Sitejabber
"Horrible App"
“Don’t give them a cent! They gonna ban you anyway. They’ll find or invent whatever reason or they won’t respond to your email at all. They are nothing but thieves stealing from their paying members. There is so much bullsh*t and rip off in online dating world. The point is you need to take it from online to offline as soon as possible and the site I mentioned helps in doing this. Bumble is worthless! I wonder if they have at least one real female profile – they all look terribly fake. You get to correspond with bots for a few days and then Bumble just bans you without any explanation. Horrible app.“
– Colin F.
Source- Sitejabber
"Can't Cancel Membership"
“Women contact men first on Bumble, so if you are a man there is not much you can do. You have limited time to answer their letters, which is really silly. There are lots of questionable and disingenuous women. The profiles are not background checked there, the very few of the genuine women they have on Bumble have lost touch with reality. They consider themselves queens and princesses. Therefore they expect men to fall at their feet. Communication with them is not enjoyable at all
I can’t cancel my membership on Bumble, they keep charging me. I guess they have put me on automatic subscription and renewal and once again I have to waste my time for figuring out how to cancel it.“
– Alain C.
Source- Sitejabber
"Terrible Customer Service"
“Be wary of this sketchy, scam site.
1. They’ll hide the cancellation option and continue to auto bill you each month
2. There’s men dressed up as women on the women’s side
3. There’s prostitutes and prostitution on the app
4. Customer service is impossible to contact or unhelpful for the rare time they do reply
5. Fake profiles of models
I could go on but you get the idea. Use at your own risk!”
– Chris J.
Source- Sitejabber
"Kicked Off for No Reason"
“The app is not bad, what I can say after 2 days. But, their t&c’s are not really transparent and they can kick you for no reason. The system is detecting “misbehavior” and that’s it. The support is unfriendly and just giving general answers. Then they cut you off without a real answer. I regret to gave them 49.90$. Don’t waste your money. My advice“
– Peter L.
Source- Sitejabber
"Terrible Customer Service"
“Terrible customer service!!! Never actually helped me clear up account issues I was dealing with and yet continued to charge me when I didn’t even know I had a subscription. Instead of making things right to fix my account issues and address the surprise charges they threw it back in my face and said they addressed my issues (which is still not resolved as I leave this comment).”
– Christine
Source- Consumer Affairs
"Kicked Off for No Reason"
“Long story short. I paid for the lifetime membership of 189.99 – was using the app for 5 months then all of a sudden I was kicked out. Unable to log back in with zero reasoning. They don’t respond to emails and don’t have a phone number you can call. Apparently after my own independent research I have been blocked from Bumble. Apparently there has been complaints about me from other users which is odd to me because I was never inappropriate of disrespectful to any other users.“
– Cathy
Source- Consumer Affairs
"Bad Experiences"
“I had tried Bumble a couple of years ago. Bad experiences. Was stood up countless times, men were just wanting casual sex, they lied, they put photos on their profiles the at were many years and pounds ago (I’m talking 10, 15, 20 years ago and the men in person were 10, 15, 20, 30 pounds heavier). Pretty bad for a company that promotes itself as women friendly. One day last week I decided to install the app on my phone and made the very deliberate decision to only opt for one day subscription just to see if things looked like they had improved. They hadn’t. Quite a number of the profiles were of men from my previous bad decision to use Bumble. Again, photos on a number of profiles were ‘old’.“
– Donna
Source- Consumer Affairs
"Will Not Refund Me"
“I’ve subscribed to Bumble on and off for about 2 years. My number one complaint is that they hid your profile in order to keep you coming back. I got a number of swipes throughout my time on the app, most of the men are out of my range even though I set it for 50 miles. When my subscription is about to end, I will usually unsubscribe in advance even though it won’t end until the actual end date but what happens is you will suddenly stop getting any likes. I’ve tested this and driven to Los Angeles, Palm Springs, etc. and opened the app … Still not likes even though I get a lot but AS SOON as my my subscription actually ends all of a sudden 50+ LIKES show up but I cannot see them until I subscribe.“
– Claudette
Source- Consumer Affairs
"It Didn't Workout"
“Thieves, thieves, thieves. Idiotic security settings with picture recognition imperfect to say the least. Kicking out customers out of their accounts and asking for new picture uploads – and naturally the uploads do not work. Not worth your money. It seems this company is more like a Russian scam than anything else.“
– Piotr
Source- Consumer Affairs
"Will Not Refund Me"
“Sneaky and money-grabbing company with very poor customer service. They continued to charge me after cancelling my subscription and despite many emails, they have not and will not refund me. There is plenty of honest competition out there!.“
– Luke
Source- Consumer Affairs
"It Didn't Workout"
“So, I’m athletic, handsome, adventurous, brave, honorable and wealthy enough to be traveling to Italy, Albania, and Greece this year for a month. After hundreds upon hundreds of right swipes (between 500-1,000), I have received 0 matches. I used Bumble in 2019 and matched with someone back then but, that was three years ago. And of course, it didn’t work out. She wanted someone wealthier than I, and that is perfectly fine..“
– Andy
Source- Consumer Affairs
"I Don't Believe the App Works"
“Not sure why no one responds to any of my right swipes. I don’t believe the app works. Two weeks and only one response. It seems like the profiles of women are fraudulent. You can’t tell me that after 600+ women that none of them responded to me. That would mean that I have a 0.0016 chance of a woman responding to my profile which I seriously doubt is the case. If I was fat, bald and unemployed then yeah, I could see that being the case but I am a fit, handsome, active and fully employed guy. This site I don’t believe truly works to connect guys with women.“
– Kent
Source- Consumer Affairs
"They Do Not Allow Cancelling Your Payment on Mobile App"
“I got ripped off a couple of hundred dollars, though I cancelled my Bumble subscription. They do not easily let you go off from their subscriptions. They do not allow cancelling your payment method on the mobile app. They asked me to go to the bumble website (not the app) to unlink the payment option for not getting charged.“
– Anurag
Source- Consumer Affairs
"I'll Never Be Back"
“I paid for a week of Bumble for $17.99 and was trying to verify my photo but it wouldn’t let me. I took 100 different photos and none would allow me to continue my conversations with the men I met. It kept saying it didn’t take. So I sent three or four different messages to the company asking for help and it’s been 24 hours. I feel like they got my money and nothing in return. I’ll never be back!“
– Heather
Source- Consumer Affairs
"Don't Waste Your Time or Money"
“I set up my account with pseudo name I normally use and wanted to update it. You cannot change your name yourself. You have to send a request. I told them what I wanted to change it to and they told me that it has to be my real name. Even though my real name was NEVER listed. I also see other profiles with pseudo names. Don’t waste your time or money.“
– Tranell
Source- Consumer Affairs
"You Become Invisible"
“The structure and design of Bumble is set up to get you to buy more features to get further responses/reactions. I had 4 dates/meetups in a week’s time – not bad but after a week, without purchasing Bumble upgrades/services – you become invisible. Also, the empowering nature of the app causes many not so-nice-behaviors and rudeness from users. Not all users but many. Sad – I suspect longer-term Bumble users will ultimately be very unhappy and lonely.” – Tim
Source- Consumer Affairs
"Total Ripoff"
“Total rip off You pay a subscription. You see profiles of men. You like them sk e of them but get no likes back. You are the to upgrade your subscription and you agree and get a few likes back. This then stops. You like more people and still get nothing even when asking some of the. Just to replay to show they have seen you. You the. Are asked to boost your so called premium subscription so that more people see your details. This will cost £59 for a months worth!!! Hynge works in the same way. These people are trading on lonely people and just making alot of them feel even lonelier and unloved. AVOID, AVOID AVOID” – Caroline
Source- TrustPilot
"Useless"
“What a load of crap. Useless, useless, useless
I must have emailed a dozen times with either no response or an irrelevant one ending with,‘ this issue is resolved’
Impossible to see people you’ve swiped right ever again, you lose people if you choose not to message a match instantly and you can’t go back to anyone
I had an age range of 10 years and 60 mile distance and only ever saw a maximum of 3 option each visit. One of their ridiculous suggestions was to widen the age range and increase the distance. Absolutely infuriating. It’s a complete waste of money” – Katherine
Source- TrustPilot
"These transphobic people ban you for…"
“These transphobic people ban you for life! What a cruelty! Basically I haven’t done anything wrong but it was obvious how transphobic these people are when they banned me because my belly was shown in one of my picture ! They put me back on when I complain and then banned me again for god knows what! When you ask why all they do is talking about their guidelines! They don’t tell you what you done wrong , they only say because of their guidelines….Jesus! Instead of banning people for life how about help them to create better profiles by giving them warnings? Anyway I don’t wish well for Bumble! If you are a transgender please stay away from these apps! Badoo also! Apparently they work together and when you get banned with one you’ll get banned with another too. What a disgusting treatment! Don’t pay for these apps!” – Mufredat
Source- TrustPilot
"Refused to Adjust Subscription"
“I have only been in the site four days and already wish I had not joined .The site does not mention that once you have looked at a persons profile and swiped left , that’s it there’s no going back .What happens is you look through the files initially not realising you can’t look again , so after the first buzz ( pun intended) there are hardly any profiles to look at .And although I am hardly Brad Pitt I have not had one like ! It is a very poorly organised site.Avoid.” – Martyn
Source- TrustPilot
"Terrible Company and Pathetic Customer Support"
“Bumble is a fraud and all they care about is your money. The customer support is rude, slimy and opaque. They blocked my profile (no reason given) and swallowed the entire subscription money and have been ignoring my emails since then. Many people have told me they also sell your private data to other companies for profit, so be careful. The concept is good but the company’s policy and their conduct towards the customers is a big scam. Use it only if you want to be treated like garbage and want your private data to be used publicly.” – Vikas
Source- TrustPilot
"Refused to Adjust Subscription"
“I’m Another person who feels this app is scam. They don’t want you to find love, they want you to spend money in the HOPE you will find love. Been using it over a year. Used a few of the purchases which didn’t help. When your profile is new you get more likes but after a while you won’t get any. You may as well play a fruit machine and gamble your money away.
The whole thing is scam to make the owner a billionaire. Whitney Wolfe Herd is on the Forbes list of the super-rich. The 31-year-old became the world’s youngest self-made female billionaire when she took Bumble public in February.Search for -“Man ‘emailed Bumble’ to ask if there was ‘glitch’ because he wasn’t getting any matches.” This guy was getting no matches, emails a girl he has seen on there, and now they are in a relationship. It shows how much of a scam bumble is!
As a test I did the same thing with a friend. We both swiped right when our profiles came up. But we never got a “like”.Lastly, you have the rights by law to ask Bumble to share your data with you. I suggest you do this to see how many likes you have received etc.” – D Whitehouse
Source- TrustPilot
"Scam Fraud Do NOT Trust!"
“Carefully selected a 1 day 2.99 payment option and made payment in good faith. A day later realised they have fraudulently taken just short of £150. Now are refusing to admit to the fraud which has happened to others in the same way. Do not trust this rip off company! Not only have they stolen Money but also failed to provide the service at all. Point blank criminal scum to avoid at all costs and tell others to avoid at all costs.” – J
Source- TrustPilot
"Refused to Adjust Subscription"
“Accidentally got bought the wrong subscription and emailed them pretty much straight away to adjust it but they refused. We’re quite blunt and said I will have to wait till expiry and renew. I thought this was poor customer service. I will not be renewing my subscription. I refuse to support such un professionalism. Reading the other reviews now is makes sense.” -Sonny
Source- TrustPilot
"Terrible Customer Service"
“Terrible customer service!!! Never actually helped me clear up account issues I was dealing with and yet continued to charge me when I didn’t even know I had a subscription. Instead of making things right to fix my account issues and address the surprise charges they threw it back in my face and said they addressed my issues (which is still not resolved as I leave this comment).” – Christine
Source- Consumer Affairs
"Blocked from Bumble"
“Long story short. I paid for the lifetime membership of 189.99 – was using the app for 5 months then all of a sudden I was kicked out. Unable to log back in with zero reasoning. They don’t respond to emails and don’t have a phone number you can call. Apparently after my own independent research I have been blocked from Bumble. Apparently there has been complaints about me from other users which is odd to me because I was never inappropriate of disrespectful to any other users.” -Cathy
Source- TrustPilot
"Bumble is Junk"
“Bumble is junk. Paid for a week next day they forced biometric data so no access to my account anymore. Why? Simple- I’m not gonna give them my face bio data to merch with. Contacted to cancel and delete. Waiting. Empowering women? How? By preventing men saying first hello? Haa haaa I feel empowered. The only thing they empower is the corporate account with shekels scammed from people. Majority fake profiles, rationing legitimate profiles, matching way out of set distance parameters auto subscription renewals Oh yes almost forgot mixing threesomes (couples) with women looking for men category. How about give the salacious freaks their own category” -N N
Source- Consumer Affairs
"Awful, Awful Company!"
“Awful, awful company! I use Bumble BFF and on occasions, I have used their 1-day subscription which use to be £2.99. Recently I tried the 1-day subscription which they did an auto-subscription without clear messaging or any confirmation of this. Under the Consumer Contract Act, this is illegal. I am shocked I have been charged daily £1.99 and having done research after, it seems many others are scammed this way. I work in marketing and I know UX Design very well. This tactic is to confuse consumers and illegally take your money and then claim it’s in their T&Cs which is not present or clear when you subscribe. And in order to fulfill their scam, they send auto-responses and never read your emails.” -Sabina
Source- Consumer Affairs
"Find A Better Website"
“So I was just getting into dating apps, I have no social media or anything. I spent $200 or so for the lifetime experience cause I thought to myself, maybe I might up using this app. Well the app was right swiping people I didn’t like when I tried to swipe away, didn’t allow me to state my personal preferences and what exactly I was looking for. To top it off it claimed it was hate speech. Just another app suckering up to the land wokeism agenda lead by the liberals in their lala land. I would not download this app or use the website, its bias for the people searching for others alongside nonrefundable? Purchases after you ban me, ban me with zero warning. Find a better website or app!” -Grant
Source- Consumer Affairs
"You Ought to be Ashamed Bumble"
“I joined Bumble but found it too limited, very few new profiles and I kept getting a screen that said they would let me know when more people joined within my ranges. I decided to cancel but could not find the section to cancel recurring subscriptions, just deleting your profile alone does not do it as they keep charging your credit card. I am disgusted, and would not recommend, nor use this dating app ever again. You ought to be ashamed Bumble!!” -Brendan
Source- Consumer Affairs
"Horrifically Awful Dating Site"
“Bumble is a horrifically awful dating site. Not only are a huge majority of the profiles fake, but one man I was speaking with was a registered sex offender who was in jail for twenty years for rape, only to be released and then attack five different women on five different occasions before being caught again. I only learned this because I Google anyone I speak with and he was stupid enough to give me his real name. The male profiles on this site, for the most part, were fake. It also seemed odd that as I traveled, I’d all of a sudden get a “like” from someone in that exact area. Complete waste of money and dangerous, to boot!” -Dana
Source- Consumer Affairs
"Can't Even Get a Response"
“I have been blocked with two different accounts now with Bumble. It took me a ton of courage to even sign up for an online dating app and I’ve been blocked now twice in 3 days of trying the app (once after just an hour of having a live profile). Bumble has not responded to over 7 contacts, emails or inquiries requesting help. I have also now paid for the app twice with no response or refund. Worst part is I had begun conversations on the second try and now have lost all contact ability. Couldn’t be more frustrated or discouraged. I have not done anything abnormal whatsoever and simply made a profile and began conversation with minimal candidates. I can’t even get a response from Bumble to unlock me, refund me or any contact WHATSOEVER!.” – Melissa
Source- Consumer Affairs
"Blocked by Bumble"
“Bumble has blocked my account on two occasions and kept the remaining of the subscription amount. They apparently block accounts based on a user’s report/complaint, but the fact that anybody can leave a complaint (if you do not respond to their messages because you are busy or you politely say no to continue chatting with them for whatever reason) makes the whole process very unreliable and unreasonable. There is no telephone number to call the company and all emails to Bumble Support were ignored.” – Vikas
Source- Consumer Affairs
"Unauthorized Charges"
“I requested for a one-day service advertised as $1.99 to try out the new app. I opened and used the app for only 24 hours. However, I was getting charged $3.49 instead of $1.99 per day for 16 days on a daily basis. I contacted Bumble support to look into the matter and address the issue but they ignored my concern in their email responses twice. I was also unable to reply to their emails to create a trail and keep track of addressing issue. I have deleted my account to avoid further unauthorized charges to my credit card. Wish I didn’t sign up in the first place.”- K.
Source- Consumer Affairs
"Thieves"
“I used it for several hours and enjoyed it. Then I paid for bumble boost… only $9.99. After 30/40 minutes they said unit I verify my photo my profile is blocked. 10 attempts at verification and several emails saying I’ll leave if you refund my money as I truly didn’t use much of the 168 hours I paid for… stay away from this crack head business”- Tom D.
Source- Sitejabber
"Not Worth It"
“I was on the site for 3 weeks. Not many people in my area on the site. I deleted the app. I didn’t realize that I had accepted auto renew never planned to stay subscribed beyond one month. When I was charged the one month rate for the second month I politely asked for a refund. They said no. I recommend you stay away, really, they are terrible!” -Sally C.
Source- Sitejabber
"Not Worth It"
“I was blocked for talking about what I do for living. Apparently there were complaints for commercial behaviour! I mean I can swear on my life I talked about my job while I was getting to know people but I did not force anyone to spend money on anything. It’s funny and stupid tbh! I never knew it is wrong to even talk about your bizz on bumble considering that there is bumble bizz in this app.”-Anonymous
Source- Sitejabber
"In Theory... Good Concept, In Reality... Poor Execution"
“Bumble is not fair! Bumble blocked me and gave no reason for their action other than declaring “Your account has been blocked because we’ve received several reports about your behavior on our platform.” Either my account was hacked, or Bumble made a mistake. I have always been respectful and never confrontational or offensive. Regardless, Bumble has been neither fair nor reasonable with me, so be advised that you may lose your access at any time for any reason with no explanation. Spread the word!” – Chase L
Source- Sitejabber
"Gross"
” Lots an lots of those onlyfan girls an basically mostly prostitutes. Starting a conversation asking how their day went with a response of buy my premium or something along the line of asking for credit card information like what? Deleted app after just 1 hour. Like most dating apps girls just scamming an selling them self’s. Like your someone’s daughter! But its 2020 I guess that’s normal. I dont pay for pussy. So not the app for me.” -Jake K.
Source- Sitejabber
"Trash"
“I live north of Phoenix. I don’t have any more people within a 70 mile radius. I’ve matched with probably 20 people in over a year. Payed for endless swipes and boosts more than once. I seriously don’t have any more people within the radius to swipe on. About 5 or 6 actually messaged and only two made it beyond bumble. I used to have tinder before they banned me for no reason and I think I got 50-75 matches within a couple months. Bumble is, and will always be a scam. Once my membership expires I’m deleting it and never using it again. $#*! bumble.” -Cory B.
Source- Sitejabber
"Dissapointed"
“So disappointed and think this is a fix. I joined Bumble about 1 month ago – did not subscribe, got lots of emails telling me how lucky I was and what a huge amount of interest I had! Guys were viewing my profile, every day for 3 weeks it told me I had at least 8 visitors. So I spent just over £32 for a months subscription. Four days, not one view on my profile!! Very disappointed! I wish I’d read the reviews here and saved myself some dosh. Thanks for nothing Bumble!!!” –Jules
Source- Trustpilot
"Bumble Does Little to Protect Women from Abuset"
“Bumble like all the other “better” dating sites is really only interested in making money – they do little to stop the awful abuse of women on line. As a more mature woman it is even worse, words like MILF are not blocked and men with fake profiles and photos not banned but given several chances to abuse again and again.” -Ellen
Source- Trustpilot
"Pixelated Profiles"
“Yes you can create an account for “free” but you can’t even SEE the faces of men who are interested you without upgrading your account to a paid service. I thought it was a great idea as a confident woman to try this app. I set up an account and within a few minutes 3 men sent me a notification. The pics were pixelated so I couldn’t see their faces. When I clicked on one it say I had to upgrade to the premium service to see the man’s profile. I immediately felt bamboozled into giving my personal information to yet another app. I logged back in today just to see if there would be anything different like maybe some men may have paid accounts and some don’t and I’d be able to see them. Nope, same story. Had 36 notifications and ALL of them were pixelated.” –Sherri of Newport News, VA
Source- Consumer Affairs
"Nuked My Account"
“I was using the app for a while and just starting to talk to people, I never violated any of their usage terms or anything yet they nuked my account anyway without any warning or notice, I assume the ex at the time reported me because I was trying to move on, turns out all you need to be removed is 1 complaint from someone accusing you of doing what they did, it was incredibly disappointing that they couldn’t even bother to email me. It took 2 or 3 months for support to figure it out to tell me which is what makes the whole experience with this app complete junk, and I do not recommend to anyone.” –Dionne of Kingston, ON
Source- Consumer Affairs
"So Many Fake Accounts"
“Many of the people who contacted me were fake. Some of the profiles I rejected were sent multiple times. I know that they are fake! There are so many fake accounts on the site that it is not worth responding to anyone. Customer service did not address my concerns, so I am posting them here. The company plans going public next year. LOL Investing in this company?? You must be kidding me. Stay away.” –Mark of Lakeland, FL
Source- Consumer Affairs
"Used For Years, Then One Day Blocked"
“So I had been using Bumble for years on and off until one day they blocked. I received a generic message from them saying I violated their rules. I asked them to explain to me what rule and they would not explain. I went over their list of rules like 20 times and could not find a reason why. I feel this is very rude behavior and I was not given any more details. I had lots of purchased bumble coins and no refund either. I feel like some kind of explanation should have been given and at this point I still wondering why they did that to me.” –Ricardo of Saint Louis, MO
Source- Consumer Affairs
"What A Joke"
“Hundred and hundreds of fake profiles. Foolish site that lures you in because they want to sell your photos for facial recognition. Reported underage girls, and Bumble took too long to take action. They say women must write first. What a joke. You’ll never get more than a Hi. Closed account with this waste of time site.” –Lee of Los Angeles, CA
"Stole Money Out of My Account"
“You would be wise to use another online dating service. Wish I had read the reviews before signing up. Bumble basically stole money out of my account and ignored all my emails for help with a resolution. There is no phone # or customer service other than email which they will not respond. They have no regard to explain or help refund the funds they took without my authorization.” –Kathleen of Colorado Springs, CO
"Stay Away From Bumble"
“I checked to check out the site and paid for a one-week membership. I didn’t like it so I canceled and deleted the app and acct, however I was still charged for an additional membership fee because they decided to put me on auto bill without my knowledge and refused to refund it. They take advantage of people especially during this coronavirus crisis and it’s disgusting. Stay away from BUMBLE. Don’t pay them a penny. They don’t deserve it. They should be shut down for what they do.” –David of Seal Beach, CA
Source- Consumer Affairs
"Don't Be Fooled"
“Imagine paying for a guy or girl’s drink at a bar every month and only getting a smile or 5 minute conversation from them- this is Bumble. Bumble uses false advertising and the “unique” facade to trap guys and girls into thinking they are paying for something different from Tinder. Don’t be fooled- it’s a joke, functions just like tinder, and not worth your time.” –Darrell of Lanesville, IN
Source- Consumer Affairs
"Don't Pay This Company a Cent"
After a little gentle persuasion from the app, out of curiosity clicked on the 1 day subscription of only 2.49 to view likes. Little did I know that this would end up being an every day recurring payment. Cancelled my Boost using the app, which mysteriously the next day changed my boosts (and the money to pay for it) to active again!! On top of this, they are taking double the number of payments out of my account. Update: In short, had to get the bank to treat my card as stolen to halt the payments, and will probably now need to close my account as a result. Don’t pay this company a cent – this is a scam – nothing more, nothing less.” –Martyn of Tewkesbury
Source- Consumer Affairs
"This is a Complete Scam"
“This app has appalling customer service. You can easily click on their 3 month of boost or whatever it is accidentally, then it automatically takes a HUGE sum from your Paypal. The button is placed strategically where you need to touch the screen. They will NOT refund you, and from what I can gather this expensive addition adds NOTHING to the app. This is a complete scam. They should be ashamed. I cannot believe this app is allowed.” –Carly of Caravonica
Source- Consumer Affairs
"Avoid Bumble at Any and All Costs"
“This company is a Scam! The connections they set me up with turned out to be all fakes. Trying to cancel my subscription in the middle of my free trial period, there’s no place to click on do so on their site nor is there any place on Google Play despite Google’s instructions. I had to call my bank who claimed they can’t do anything until the charge for my 1st 3 months comes through. So when it does, I have to call them back and then they’ll file a fraud claim so I’ll be out that money for probably 10 days until my bank can process this fraud. AVOID BUMBLE AT ANY AND ALL COSTS!!!” –Donald of Teaneck, NJ
Source- Consumer Affairs
"Very Dissapointed"
“This site is not all it’s cracked up to be. Seems the only “matches” you get are hours away from you. Not to mention the scam of signing up for a six month period and being charged continually after the 6 months. Good luck trying to resolve the issue with them. Seems like you just get automated responses back. I tried to cancel my subscription after being advised that it was renewed via email (which I did not authorize) and could not even find a cancel button. They then proceeded to tell me I had already cancelled it. Hard to do if you can’t even locate that option. Very disappointed in both the app and the customer service.” –Mai of Kingston, ON
Source- Consumer Affairs
"It's a Scam"
“I signed up for a free trial and Bumble charged me $50 for a 3 month membership! When I swipe right then go to communicate with those men more than 50% of them are gone! Fake profiles? I would say definitely! My advice to any single woman would be to skip this site…Bumble is a ripoff! They are taking advantage of single people the way a lot of companies take advantage of the elderly! IT’S A SCAM!” –Tracy of Kansas City, MO
"This Site is a SCAM"
“This site is a SCAM!!!! They wont let you see any communication till you pay. I tried to do 1 month to check it out and they charged me for 6 months and WILL NOT issue a refund. The error was on their site and they said, “Sorry about your tough luck!” I have filed a complaint with BBB. Beware!!!” –B. of Jacksonville, AR
"Bumble Blocked Me"
“Bumble blocked me and gave no reason for their action other than declaring “Your account has been blocked because we’ve received several reports about your behavior on our platform.” Either my account was hacked, or Bumble made a mistake. I have always been respectful and never confrontational or offensive. Regardless, Bumble has been neither fair nor reasonable with me, so be advised that you may lose your access at any time for any reason with no explanation. Spread the word!” –Tom of Mesa, AZ
Source- Consumer Affairs
"Evil People"
“As with others on this platform, I am also a victim of Bumble’s deception and misinformation. On their page it states that it’s £66.99 for 6 months, paying £11 per month. I was shocked to see the entire £66.99 came out of my account. With no money to go to work I had to now struggle until my next pay. They say it was in their terms and condition therefore they will not give me back my money. This site is not a good site. I’m presently taking it up with PayPal and with contact my card provider regarding the matter… Evil people. They are con artist.” –Clinton of South Croydon
Source- Consumer Affairs
"Waste of Money"
“Double zero stars, actually. Another reviewer put it perfectly. I shared his exact experience. Handsome, established, funny guy who has never had any issues, yet for some reason, only very large, strange women ever reach out. Matches everyday that never reach out to you. Connections where person looks good are just spam. Paying for the app was absolute embarrassing waste of money. I would rather set myself on fire, than jump into a lot of starved alligators than use this stupid app another second.” –William of Acton, MA
"Don't Waste Your Time With This App"
“Terrible and a waste of time. I gave the app a year and in that time regardless of receiving multiple matches, only one over responded even with the 24hr extensions the app provides and that conversation felt more like I was talking with a computer than a person. What finally made me understand this app was a true waste of time was when a person I knew and trusted had pictures on the site yet they had never become a member. What that told me is that many of the profiles aren’t real which means you’re being mislead. To that end, I thought it was interesting how many matches suddenly appeared when my subscription was close to ending appeared. Don’t waste your time with this app.” –Mark of Edmonton, AB
"Out to Scam You"
“This dating app is the worst and out to scam you. They changed the settings to my account without even an email or courtesy notification. I found my experience with this app truly disappointing and not worth the time or money.” —Stephanie of San Jose, CA
Source- Consumer Affairs
"An Utterly Appalling Experience"
“Not only did Bumble continue to change $13.99 per week after I had unsubscribed – I also received insulting comments, abusive messages & unsolicited photos. Obviously Some Bumble users feel that harassment and abuse are the norm. What an Utterly Appalling experience!” –Victoria of Sydney
"Avoid This Company"
“This company has found a great way to scam customers. After setting up my account, it was hacked by an outside source immediately. I contacted Bumble for support and received this response – “Unfortunately, per our Terms and Conditions, all purchases are non-refundable: If you haven’t yet cancelled your subscription renewal, please be sure to double-check the subscriptions on your mobile device to ensure you won’t be charged for an additional billing period.” I am not able to change my password because of the lack of support and now cannot use my account. So, Bumble gets my money, I get no service, and it is suggested that I cancel my subscription by the very company that refused to accept any kind of accountability or responsibility. Wow. I understand their posted policies, but these policies become unlawful when abused by the company – and that is exactly what is going on. Best advised to avoid this company.” –Obrien of Fallbrook, CA
"Stay Away"
“Do not pay any money on this dating app. It’s a scam. You wont see much difference. There are so many fake profiles and apparently there are “robots” responding back then they disappear. The Bumble team are useless. No customer service and they don’t care what happens as long as they are still running us and keeping their money. Don’t get scammed….stay away. If you do go on the site give little details as possible when messaging and don’t get disappointed if they “suddenly disappear” when you know you’ve done nothing for them to unmatched you. I’m not the only one that has experienced this. I should have listened to those that told me this info as it’s TRUE.” –J of Watford
Source- Consumer Affairs
"Absolute Scam Artist"
“Absolute scam artist this lot. I paid for coins on their app and they use that to auto renew my account without my permission. That is called theft and they say you can cancel anytime but they never tell you that they have signed you up for it! Once more if the app is having trouble with the network and you tell them that your having trouble getting into the subscription to cancel it they won’t even bother helping or canceling the billing even after you have told them. They are thieves, end off and they need to be held accountable. It’s not right and not fair.” –Rory of Brisbane
Source- Consumer Affairs
"Escorts. Hookers. Prostitutes."
“Bumble is no different than Tinder if not worst. Escorts. Hookers. Prostitutes. Cash app girls. Webcam girls. Gold diggers. And fake profiles. Also biased towards men. I have filed complaint on females that have used vulgarity and were asking for money. They were never removed. When a guy gets a complaint they delete them immediately. This app is hiding behind being female friendly. It’s just another app that is trying to make more money.” – Mike of Fort Lauderdale, FL
Source- Consumer Affairs
"This is Real Junk - Avoid It"
“Save your money – scam to get your money. People answering your ad that are not real. Men are held for ransom – you can’t see who has matched with you unless you pay them. After I paid for a trial period they charged my card several days early before the renewal date so I couldn’t cancel the day before. When I asked them they said there was no way to give the money back. I used Amex so I called them and got my money back anyway. Lastly the chat area is very tiny and it has white lettering on a yellow background – you can barely see what it says. This is real junk – avoid it.” –James of Jupiter, FL
Source- Consumer Affairs
"Avoid Bumble at All Costs"
“BUMBLE AT ALL COSTS OR THEY WILL LITERALLY END UP COSTING YOU MONEY WITHOUT YOU KNOWING!!! I just found out I’ve been secretly getting billed for the last 5 months from Bumble for a one-time Bumble boost I thought I needed because their app produced little results. Come to find out it auto renews every week!!! Not every month at a much lower cost, but every week for the highest price available they have for the service. It takes numerous attempts for contact to only hear we do not offer refunds of any kind even though I haven’t been on there since their so-called “boost”. Mine was a “Bust” and I’d have better luck finding and dating women on a all gay men’s dating site.” –Adam of Lone Tree, CO
Source- Consumer Affairs
"I Felt so Scammed"
“I had a free 14 day trial of Bumble Boost. I was going to cancel the subscription. The day the trial ended a popup on the app said that my trial had ended and asked if I would like to purchase Bumble Boost. I chose not to purchase Bumble Boost and it seemed like I didn’t have Boost anymore because I couldn’t see the Beeline. I thought the app automatically cancelled my subscription because I chose not to purchase Boost. The next day, I still don’t have Boost and all is well. I check the app a few hours later and boom, I have Boost and they charged my bank account $49.99. I felt so scammed, this company doesn’t care about creating relationships. The only relationship they want to create is one between your bank account and them.” –Spencer of Towson, MD
Source- Consumer Affairs
"Don't Give Bumble Any of Your Money"
“Don’t give Bumble any of your money. They will scam you and you can’t get your money back! First of all, these jerks banned me for no reason whatsoever. I read their guidelines, which are very short and concise. I never offended any user (hardly spoke to anyone), and my photos were legit and were the same ones the entire time. The other guidelines are routine like any other app or dating site. Since they won’t tell me who was responsible (which is fine), they won’t even tell me which guideline. If there were complaints, none were forwarded to me earlier.” –M. of Beverly Hills, CA
Source- Consumer Affairs
"Very Shady Business"
“To get me to sign up it showed that I had 50+ matches “waiting” to talk to me, immediately after paying that number went down to about 9… none of which were the guys that I had “swiped right” on. I immediately wrote Bumble regarding this and that this was not right and I wanted my money back. Waiting to hear from them. I’m going to cancel asap and never use this site again. Very shady business practices right from the get-go – and first impressions are important. Also, some of the profiles of men who I could talk to without paying seem like they might be fake. After reading the other complaints, I think this biz should be shut down and fined.” –Allie of Corvallis, OR
Source- Consumer Affairs
"Just Stops Working"
“I had a profile on Bumble for a couple years and then recently I had a “bad date” with one guy and he asked for a 2nd date and I declined (after he started cussing at me via text message) after our first date. It’s very suspicious that soon after that I am not able to access my Bumble. Just stops working. No warning. No notice. I’m left having to ask Bumble by email (the only way to reach them) what happened. They told me that I was permanently banned and this decision is final. It was a canned response with no personalization to it. I followed up telling them what happened to me. They said that “we have received several complaints about your profile. After an investigation and much consideration, we have made the decision to permanently block your account for being in violation of our guidelines.” They offered nothing more. No details.” –Nina of Denver, CO
Source- Consumer Affairs
"I am Absolutely LIVID"
“Their app is horrible to use, no flexibility. AND… you have to be EXTREMELY careful where you click or they STEAL money from you without your consent. I signed up for 1 week to try it out and was so disappointed with this piece of crap that I wanted to cancel but of course, there is no easy way to do that. I clicked on one area that I thought might be the place to do that, and low and behold, they charge me $50!!! Without any authorization. I HATED paying $10 for 1 day for the week I signed up for… let alone have them STEAL $50 for making it so difficult to get out of their ** site. I am absolutely LIVID!!!” –Danielle of Canada
"This is a Predatory Company"
“I downloaded the app and was casually browsing through it, a few menus kept popping up and before I knew it I received a message telling me my credit card would be charged for $79.99 for services that I did not ask for or authorize. I immediately attempted to contact Customer service but they have no phone number listed, so instead I kept receiving automated emails telling me I would not receive a refund for this purchase I never made. I called my credit card company to let them know to dispute the transaction and I also called the Apple store who informed me they would be able to stop the transaction. I then filed a complaint with the BBB and I removed all credit cards from my phone and AppleID, this is a predatory company that scams people and takes advantage of those who aren’t very tech savvy or don’t watch their money closely, stay away at all costs.” –C. of Northfield, OH
Source- Consumer Affairs
"I Am Not Impressed at All"
“I first heard about Bumble this week from my aunt and she convinced me to give it a try. I was hesitant because of my experience on POF. The men on Bumble seem to be more of substance but, no one is chatting or holding a conversation with you which makes me believe that story that some of these profiles are bought for you to think you have a chance. Another way for the upsell – do not fall for it. I came close to upgrading because out of 15 matches only 2 conversation that only went up to 3 messages. At least on POF you got a lot of conversation but most of the men are about nothing. I am not impressed at all!!!!” –Rona of Hampton, GA
Source- Consumer Affairs
"Do Not Trust This Unethical App"
“I have contacted Bumble for a third time regarding my supposed “deleted profile.” I am still getting messages from users on my Instagram messaging me directly trying to connect as they come across my profile on Bumble. I contacted customer support and they told me that my profile had been deleted. But I kept getting messages from Bumble users on Instagram. After a ridiculous and long back and forth with their customer support a second time, they apologized and told me that my profile, in fact, wasn’t deleted and that they would delete it. Mind you, I did a hard delete before I ever contacted Bumble support. I am now finding out, 3 months later, it is still not deleted. Do not trust this unethical app, they keep profiles up after users have deleted them then lie about it!” –Rachael of Austin, TX
"Customer Service is Useless"
“This thing is so inaccurate. Customer service is useless. I thought I would try the $24.99. The miles are so inaccurate. It determines someone by the location of your phone. I would always wait till I got home from work to try because I am 50 miles away from home when at work. I would get notifications that someone likes me and then I click on it and it wouldn’t show me. No menu to show who likes you. I finally decided I wanted to cancel this thing after reading all the bad reviews. It says go to app in Play Store and go to subscriptions and then hit cancel. There was not subscription. Then it says go to menu on Bumble and go to Bumble boost and hit manage, uh nope nothing comes up after you hit Bumble Boost. What a crock. They take forever to get back to you. They stall so they can bill you. You have to cancel through your bank. That’s how I did it.” – Debbie of Panorama City, CA
Source- Consumer Affairs
"Bumble Refused to Delete My Data"
“Bumble refused tp delete my data, even after I had cancelled my subscription early due to my experience on their App being a complete waste of time and money. I asked in writing 3 times and they still refused unless I sent them even more data, like my Drivers License! I am convinced they do this so they can keep the profiles of people who have quit, up on thier App and sell the data to 3rd parties. My email scam volumn went up dramatically after I complained and quit Bumble. Truly disgusting company.” – Mark B.
Source- Trustpilot
"Beware of Bumble"
“Beware of Bumble. If you sign up for the one week membership, they will continue to charge you after that week. The Bumble system is programmed to over-charge you. Their “customer support” department is programmed to tell you why it is all your fault. Even if they send you an e-mail confirmation that your membership will end, they keep charging you.
Any other dating app is a better choice.” – Kathlyn B.
Source- Trustpilot
"Scammers"
“SCAMMERS. DO NOT SIGN UP FOR THE 2.49 ‘LOOK AT WHO LIKES YOU’ .THEY CONTINUE TO TAKE IT EVERYDAY from YOUR ACCOUNT. NO WAY OF STOPPING THEM. I SEE FROM THREADS LOTS OF PEOPLE ARE HAVING THIS ISSUE…HOW CAN WE STOP THEM?” –Serena
Source- Trustpilot
"Not Worth the Hastle"
“Bumble used to be totally unrestricted. There was no daily swipe limit and you could see on your messages screen when someone had swiped on you, so swiping continually to match with that person was highly addictive and good fun.Since then, it’s all changed. There is now a daily swipe limit which is lower than Tinder’s, and for some reason it resets every 24 hours instead of the 12 that most people are used to. That’s just too long and totally switches people off. You now have to pay for upgrades to do just about anything on this app, which on Tinder you don’t. Tinder’s upgrades are also cheaperNot worth the hassle. A “proper” dating site represents much better value for money and I personally have had more . success on those.” – MJ
Source- Trustpilot
"DO NOT DOWNLOAD THIS APP"
“My account was blocked in late October when my profile was flagged as “fake.”(It wasn’t fake) I would try to login and a screen would tell me I was blocked, and wouldn’t allow me to click on anything. I assumed that because I could no longer use the app, that meant my $25/month subscription was cancelled. Three months passed and I noticed I was still being charged. I reached out to bumble support, and the only way to contact them was via email. They repeated told me that despite my screenshots that proved otherwise, my account had only been recently blocked, and the charges were legitimate. Their story changed multiple times as to when/why my subscription was cancelled and for what reasons. They also didn’t engage with the evidence I was sending them and only replied with clearly copied and pasted canned responses. After several days of going back and forth, they are still refusing to issue me a refund. DO NOT DOWNLOAD THIS APP.” – Bradford B.
Source- Trustpilot
"Be Warned! Don't Join."
“After swiping for a while, you’d notice that a lot of profiles are made by the same person due to their wordings. I realize that if you’re starting a dating website you’d hire someone to make a few fake profiles to have a good base for newcomers but that’s not only it. I joined only for a week and cancelled. I’m considered to be attractive if you’re curious but I barely had any respond. I asked for a refund and they said it’s on their policy that they don’t issue refunds. This is a scam. Be warned! Don’t join.” –Dante of Antioch, CA
Source- Consumer Affairs
"What a Waste of Time"
“This is the worst website I have ever seen. I’ve actually been on Bumble for over a year. I’ve had about six times I’ve had a match with somebody and they never sent me a message. Two or three of those actually extended it another 24 hours and then never contacted me so in about 14 months no contacts. Didn’t talk with anybody. What a waste of time.” –Herb of Rialto, CA
Source- Consumer Affairs
"I Don't Recommend This App"
“Bumble in general no one really speaks to you. The support team are absolute twits and are 100% useless. I was with Bumble for a while and I had a issue. I wrote to them after not receiving any help at all. They deleted my account and said I cant use it anymore because I have wrote too many complaints because they wouldn’t help me. Absolute **. I don’t recommend this app. If you have the same issue, I’m sure the pathetic team won’t help you either. It was nothing I did, just the software issues.” –Chalis of Perth, WA
Source- Consumer Affairs
"I Was Blocked"
“I am a user of five different dating apps and Bumble was the only one that blocked me. They also blocked me without any explanations. According to Bumble’s guidelines: “If you don’t follow these guidelines, you’ll receive a warning. If you ignore this warning, you risk losing your account.” I did not get any warning at all. So I was blocked from one day to another without warning nor explanations.” –Antonio of New York, NY
Source- Consumer Affairs
"I Definitely Do Not Recommend Bumble!"
“Being on Bumble was one of the singular most tedious and deflating experiences I have ever had. After literally hundreds and hundreds of right swipes (of profiles that mostly looked completely fake) over a period of 6 weeks, I had 2 communications, neither of whose profiles I had even seen before. One of them said “Hi” then never responded to any of my messages. The other seemed like quite a nice person and over 2 or 3 days we managed to sustain a very polite and superficial conversation. I feel better for having deleted my account. I definitely do NOT recommend Bumble!” – Charlie F.
Source- Trustpilot
"Beware of Boost"
“Beware to everyone who goes onto bumble and then decides to use their boost service. Given choices of 1 month, 3 months etc. You think if you select 1 month that’s what you are signing up for. NO YOU ARE NOT! Hidden in their T&Cs states they just keep taking the subscription monthly, even when you try and cancel it, if it’s not the right time of the month, guess what? they’ll take another month’s worth. Also never known any site so difficult to submit a contact form.” – Sue H.
Source- Trustpilot
"A Terrible Dating Site"
“Bumble is a terrible dating site. No matches for months, so I did a test, I swiped Only right on bumble for 3 days And did the same on tinder. The result was no matches on bumble but 18 matches on tinder and counting.
Bumble is a rip off, it hopes you will get frustrated by getting no matches and that you will then pay. But even paying doesn’t work! And there are so many fake profiles! Or profiles of people that have left and no longer use it. Best avoid!” –D. Whitehouse
"Do Not Lob Your Money"
“Bumble is very, very sneaky with its auto-renewals. The app is designed to make it difficult for the user to unsubscribe to Bumble Boost and the company does not offer any form of refund. There’s not much added value to paying to see the people that liked you, but who you didn’t really like back in the first place either! Why not make the most of the free service? Do not lob your money at this company — its autorenewal practices/lack of transparency are unfair and should really be made illegal.” – Karen T.
Source- Trustpilot
"Don't Get Scammed...Stay Away"
“It’s a scam. You wont see much difference. There are so many fake profiles and apparently there are “robots” responding back, then they disappear. The Bumble team are useless. No customer service and they don’t care what happens as long as they are still running us and keeping their money. Don’t get scammed….stay away.” – Sean of Alexandria, VA
Source- BestCompany
"Very Large Scale of Fraud"
“They commit wire fraud. I deleted my account and 2 days later they billed my card I told them I cancelled my account but they said they will not credit me. Add this up to perhaps thousands of people they do this to. This is a very large scale of fraud !!! And needs to be fixed.” – John
Source- BestCompany
"Rip Off and Money Scam"
“It’s worthless and pointless app. Now that I found a good site http://J4Date.com with bunch of active profiles of stunning women who don’t ignore me, I can’t cancel my membership on Bumble, they keep charging me, just fleecing me of my money and draining my credit card. I had zero results on Bumble, no woman contacted me (trust me, I’m not ugly or creepy and my profile was filled in adequately). I guess they have put me on automatic subscription and renewal and once again I have to waste my time for figuring out how to cancel it. What a rip off and money scam!” – Carl T.
Source- Sitejabber
"Mostly Prostitutes"
“Lots an lots of those onlyfan girls an basically mostly prostitutes. Starting a conversation asking how their day went with a response of buy my premium or something along the line of asking for credit card information like what? Deleted app after just 1 hour. Like most dating apps girls just scamming an selling them self’s. Like your someone’s daughter! But its 2020 I guess that’s normal. I dont pay for pussy. So not the app for me.” – Jake K.
Source- Sitejabber
"Not Worth It"
“I was blocked for talking about what I do for living. Apparently there were complaints for commercial behaviour! I mean I can swear on my life I talked about my job while I was getting to know people but I did not force anyone to spend money on anything. It’s funny and stupid tbh! I never knew it is wrong to even talk about your bizz on bumble considering that there is bumble bizz in this app.” – Anonymous
Source- Sitejabber
"Misleading Their Customers"
“They have taken to misleading their customers in order to rip them off and fraudulently take their money. They keep sending you notifications that someone likes you or wants to meet you, but when you check it up there are no results. It’s not worth a dime. It’s a money-draining hoax! I could not find anyone on Bumble who would be willing to meet or at least to talk on phone. All they do on Bumble is offer you a few matches who haven’t been online for months. If you try to narrow down your search you have no matches at all. You have to struggle to cancel your subscription ( it’s being renewed automatically), so it’s best of all not to get involved with it.” – Jordan M.
Source- Sitejabber
"Bumble Blocked Me"
“Bumble is not fair! Bumble blocked me and gave no reason for their action other than declaring “Your account has been blocked because we’ve received several reports about your behavior on our platform.” Either my account was hacked, or Bumble made a mistake. I have always been respectful and never confrontational or offensive. Regardless, Bumble has been neither fair nor reasonable with me, so be advised that you may lose your access at any time for any reason with no explanation. Spread the word!” – Chase L.
Source- Sitejabber
"Toxic CEO"
“I worked at Bumble and bumble. Products full-time for more than 5 years
Pros: Great fun products and brand
Cons: Toxic CEO brand has lost its edge and position” – Former Marketing Employee
Source- Glassdoor
"Exploiting Lonely Hearts"
“Avoid. If offered a bad matching service and charged me five fees when none should have been charged.
I accepted the free short term membership but they went ahead and charged me five times which is fraud.
Their customer service refused to answer direct questions or offer refunds. After two weeks I got two payments refunded but they no longer answer my emails. They are a cheap set up targeting and exploiting lonely hearts.
Tinder is far superior and honest..” – Neil O.
Source- Trustpilot
"Don't Sign Up to Bumble"
“There is absolutely no customer support from bumble, I contacted them so many times, with no response.
Also you get matches, and when you mail them you never get replies. Or there are no actual people to swipe on for days.
I didnt have too much of a bad experiance, until deleting my google account, and not being on google. I do think they just want you to be on google.” – Madison
Source- Trustpilot
"Awful Site"
“Awful site! Auto-renew with no warning, and then an “oh, sorry, in the fine print it said we would renew until you cancel…” Yeah, no. And, the “profiles”!! – a picture is not a profile. All dating sites exist so the creators make money, but add some substance! Don’t waste your time or money!” – Sue
Source- Trustpilot
"Avoid These Scammers"
“Bumbles auto renewal will not inform you and they have a zero refund policy so pass them by and save the crappy experience I have come to learn from these scammers
Compared to sites such as POF/Mate1(Edate) you will see just a tiny fraction of singles using this service.
Like a lot of singles we live in smaller communities and may have no nearby members at all.
I have read quite a few poor reviews since my just tonight response from Bumble and must agree that You need to avoid these scammers.” – Kevin R.
"Run by Satan's Little Helpers"
“Bumble you are delusional and the marketing is run by Satan’s little helpers. I find it shameful that bumble continues to lie in their advertising and it just doesn’t work but if you don’t believe me then try it for yourself because you won’t find what you are looking for by downloading this app.” – Matt
Source- Trustpilot
"Violation of Privacy"
“Like other dating sites is a deceitful application to make money. Dangerous because many scammes are there . Is a play with the honest lonely heart, which only lead to hurt and maybe loosing money.
Government should investigate any dating sites.
After cancelling your subscription they keep your data and expose you in their dirty options, even when you succeed to delete your personal information,which is very dangerous and violation of privacy.” – Tzezarina J.
Source- Trustpilot
"Constantly on a Knife Edge"
“Probably the worse dating platform being run by “Big Tech” in the market. As a guy if you willing to run the gauntlet don’t be fooled in paying for any of the services. On this app as a guy you are constantly on a knife edge one disagreement away from being banned. Just so far removed from normal society that it’s clear that this is the direction “Big Tech” wants to take the world in……..” – Daniel T.
Source- Trustpilot
"Unhelpful Customer Service"
“I kept getting errors where my matches would disappear, then 24 hours later say I’d missed my chance, but I could buy coins to rematch. I reported the error and it was brushed off. It seems like a scam to just get money. Very scummy and very unhelpful customer service when I reported the issue. I even provided screenshots for proof.” –TMD
Source- Trustpilot
"Trash"
“TRASHHHHH. How can I just get categorised as using the app for commercial gain, when I wrote in the bio that I want a man who knows how to take care of a woman! So can I not want a man who can take care of a woman? What kind of weak minded men are on there reporting my sentence to be blocked ( in German location on bumble). And bumble did not even allow me to justify myself but instead just closed down my account after being this invested? And also paid monthly. What!? Meanwhile these males are on there bluntly asking for sex and sending d*ck pics and their account is not going to get blocked/deleted? Any trash man can just get you blocked on there and as a woman you have no chance to defend yourself. Although the irony of this app is to allow women to make the first move, hence empowering women. Trash. Oh and their CS do not respond. Tzzz.” – Afia
Source- Trustpilot
"Sexist. Appalling. Hurtful."
“They are letting an abuse victim continue to be controlled by her manipulater. I was ‘banned’, so I sent 2 emails to follow up. The only person who would report my profile is my abusive former partner, who has done this to me before (reported my Tinder). I explained this but received a dismissive, rude response from ‘Mike’ at Bumble. After 2 years in a physically and emotionally abusive relationship, Bumble has allowed the control to continue. Sexist, appalling, hurtful. Further to this, I received conflicting responses to my emails. The first response from Bumble indicated that the reason for my ban was as a result of me not verifying properly. The second response from Bumble was that my profile received several complaints, but failed to specify who (I already know who, as discussed above). As a Law Graduate 2 months from Admission as an Australian Lawyer, I am required to be a ‘fit and proper’ person in my everyday life, therefore I do not engage in inappropriate behavior, behaviour which would Merit any sort of complaints. This once again, confirms that my abusive ex did to my Bumble, what he did to my Tinder. Bumble is aware of all of this but dismissed me, rudely and cruelly. Mike and Freddie of Bumble. Thank you for helping the man who controlled me, and abused me to the point of putting me in hospital, continue to control my life. As an app who prides themselves of their female empowerment, I am bitterly disappointed.” – P. K.
Source- Trustpilot
"Customer Service Sucks"
“They blocked my account for a violation of rules… I reached out because I hadn’t even logged in in a year so I wanted to see what was wrong. I was just told that they blocked me and cannot unblock me due to a violation. They can’t explain why. Which leads me to believe I was hacked. An app like this should at least let me understand what was done, especially if someone was using my photos to
Do something strange. Customer service sucks, basically a copy and paste message. Gonna try hinge.” – Megan
"Extortion and Coercion"
“Bumble member for a little under a year on and off but have initiated chargeback action after access to my account was blocked due to having to agree to a socialist anti Semitic ideology. Extortion and Coercion is not freedom. Bumble is now a terrorist organization and I have issued 12 chargebacks on my credit card for each month this extortion was exercised . At no time was there anything mentioning Bumble required it’s patrons to agree to their terms upon taking my money until two days ago when it decided to ” audit ” their members. Suddenly it was important. Well hopefully you will see an avalanche of chargebacks and your business credit will take a nice hit. I have audited you Bumble !” – Jerrold C.
Source- Trustpilot
"Terrible Website"
“I am now deleting my account. Having hidden my profile I then find it it is still visible a month later. Am bombarded by Bumble saying people have chosen me as a match. How can they if I have hidden my profile? Customer services at Bumble have told me I am still visible . I am deleting my account. Terrible website and a lot of nutters on it, some with unsuitable content.” –Jenny J.
Source- Trustpilot
"This Website is a Joke"
“This website is a joke. Pics get flagged all the time. I tried to include a shirtless gym photo and they literally told me, “Well, if you’re shirtless outside it’s ok, but if you’re shirtless inside it looks too much like underwear.” Haha, sure, make’s perfect sense. Well done Bumble. I often workout in my underwear at the gym. Can’t believe they actually get people to pay for this nonsense.” – Jeff
"Misleading their Customers"
“They have taken to misleading their customers. They keep sending you notifications that someone likes you or wants to meet you, but when you check it up there are no results. It’s not worth a dime, I could not find anyone willing to meet on Bumble. All they do on Bumble is offer you a few matches who haven’t been online for months. If you try to narrow down your search you have no matches at all. You have to stuggle to cancel your subscription ( it’s being renewed automatically), so it’s best of all not to get involved with it.” – Lloyd P.
"Hoax Alert"
“Nothing happened for weeks except the occasiona android update ‘like’ (maybe im just an ugly mofo 🤥). But when you click the link there is no ‘like’. I stopped my subscription and strangely the next day I got a ‘like’ that I couldnt view becsuse i had closed my account and no longer had access to bumble boost. So to test my suspicions I paid for a daily subscription. There was still no ‘like’ so another hoax alert. So I cancelled it and suprise suprise the next day I got another ‘like’!?! Make of it what you will but I know how I read that!!” – Darren M.
Source- Trustpilot
"They Banned Me"
“I think they banned me for a posting a shirtless pic of me on the beach. I determined this after a bunch of research to figure out why I got a notice that they thought I was a threat to the Bumble image. I was very professional and courteous in all my correspondence, Rather than explain that shirtless pics violate their policy, they closed my account and would not help in any way. They refused to explain. They just told me that I violated their policies and therefore I am gone forever. It’s all good though. There are better sites where I don’t need to cower under the thumb of a zealot group of damaged power-tripping women. I would rather be associated with a site where everyone is treated equally and fairly. Bumble is not that site. Best of luck to everyone who is still there.” – Amos
Source- Trustpilot
"Nothing but Problems"
“Money taking app with not much of a customer service department. Nothing but problems with this company taking money unlawfully for different amounts, all within a 72 hour timeline. I asked about a complaints procedure and got no reply. In desperate times, it’s horrible to think a company might resort to underhand tactics to make money. Times are hard indeed IF this is the case. Do your research before using anything connected to them.Used them twice, on 2 separate occasions and transactions that took place in the first instance looked normal and above board. The second time round was a completely different story. Multiple charges that just did not add up. My experience with them means I would not go near them with a barge pool if they were the last online dating app around. Rather take my chances with a global pandemic than use them and that is saying something.” – Kris S.
Source- Trustpilot
"This App is a Joke"
“This app is a joke, scam taking money from people after they cancelled the subscription. The only way to stop it is changing your bank card. Total ripoff. Also they don’t give any refund. What a scam. Hopefully someone is going to look into this matter as its illegal.” – Orosz A.
"They Charged Me Unauthorized"
“I signed up for boost and right after I signed up there is a button to unlink PayPal. So, I clicked that thinking I would not be charged. Well, I got charged the more times before PayPal alerted me. Technically they charged me unauthorized due to that button. What a lucrative way to make money on people trying to find love. Customer service is a joke. If they actually would have refunded me I would consider using there app. On principle I will not be taken advantage of.” – Christopher F.
"Fake Dating Site"
“Bumble is fake dating site on all app android and iOS accounts are fake women dont even know how there details have been put on this site unless bumble as added them from Facebook be warned avoid this site bumble full of fake account dont be a sucker like me and join have account and get ripped off as its costly in the long run.” – James B.
Source- Trustpilot
"Absolutely Ridiculous Dating Site"
“I accidentally chose the wrong payment option and requested a refund so that I could choose the correct payment option.
Their answer was No. So I raised a dispute with Claim with paypal. Waiting to hear back. Absolutely ridiculas dating site. Be careful with the payment options.” – Geeta
"Don't Use This App"
“Just like other reviews, Bumble continue taking money out of my account and unrefoundable, during the whole payment process you feel like you are paying one off service but actually they sign you up subscription automatically and hide this part in the terms and conditions so you won’t notice. Customer service does nothing but keeps on telling I can continue use the service and doesn’t understand when I say I don’t want to use it at all. Don’t use this app unless you want to get rip off.” – Gici
Source- Trustpilot
"What a Ripoff"
“Like others on here, I signed up for a boost, then was charged repeatedly even after canceling it through Apple. The response of Bumbles customer service (contacted through Facebook) was to explain to me what a “subscription” meant. When I told them to fix the issue and refine my money, they told me it was Apples fault. What a ripoff. If you must use bumble, avoid the paid services.” – Sarah M.
Source- Trustpilot
"Blocking People's Profile"
“Horrible site blocking people’s profiles for no reason! They especially like doing it after you’ve just paid for membership. They give you no explanation. Don’t be the subject of their whims! It’s very frustrating when you lose all your contacts one day or when someone you’re getting close with suddenly disappears. It’s problematic to exchange contact information on Bumble because they monitor and modify messages.” – Gerard
Source- Trustpilot
"Avoid Like the Plague"
“AVOID LIKE THE PLAGUE, THESE PEOPLE TAKE MORE MONEY OUT OF YOUR BANK THAN AGREED AND THEN REFUSE TO REFUND YOU, I SUBSCRIBED TO A DAILY FEE OF £2.49 FOR 7 DAYS AND THEY TAKEN A TOTAL OF £37+ OUT OF MY BANK, THEY TOOK MULTIPLE PAYMENTS ONE SOME DAYS AND CONTINUED TO TAKE MONEY EVEN AFTER I CANCELLED MY SUBSCRIPTION. IF I COULD GIVE THEM ZERO STARS I WOULDN’T, CUSTOMER SERVICE ARE RUDE AND DISRESPECTFUL ABSOLUTELY DISGRACEFUL COMPANY.” – Natalie R.
Source- Trustpilot
"Bumble is a Scam"
“Bumble is a scam!!! It will not accept any selfies taken to verify my identity to use the account and this is AFTER I paid them…please don’t get scammed by this app like I did. IT tells me my pics on FB do not match my selfie?! It seems their staff is responsive to let me know that my pose was not exact, but non responsive when it comes to getting a refund from their company due to this flaw in their app???!!! HMMM… Please don’t lose your money too.” – DonPaul B.
Source- Trustpilot
"Very Dodgy"
“After a little gentle persuasion from the app, out of curiosity clicked on the 1 day subscription of only £2.49 to view likes. Little did i know that this would end up being an every day recurring payment. Cancelled my boost using the app, which mysteriously the next day changed my boosts (and the money to pay for it) to active again!!
In short, had to get the bank to treat my card as stolen to halt the payments. I didn’t trust deleting the app – they’d still happily carry on hitting me for money. This is very very dodgy.” – Martyn H.
"Who Would Pay Money For This"
“What a waste of time. You can swipe for days on this app and not have a single match. The crack response team at Bumble told me it might be because I’m swiping left more than right. Why should that matter? So I should even out the swipes even if I’m not interested in the person? Thank goodness I only tried the free version. Who would pay money for this?” – Jeff
Source- Trustpilot
"Total Joke"
“Got banned from Bumble when I did nothing wrong. Also found out who complained and it was my ex gf who just saw me on the app. Bumble did nothing, they just blocked access and took this person at their word. Total joke, if you want to get back at someone just report them and Bumble will take them off without even asking twice.” – Brendan D.
Source- Trustpilot
"STAY AWAY FROM THIS SITE!!!"
“This app is a garbage scam. There are no customer service reps to contact. They constantly bill you, and there’s no rhyme or reason for any of it. I couldn’t cancel my subscription. I finally had to cancel my credit card and get a new one to stop the charges. STAY AWAY FROM THIS SITE!!!” – John R.
Source- Trustpilot
"DO NOT TRUST THIS APP"
“They will Take your money even if you start the trial and then cancel it the same day and even delete your account DO NOT TRUST THIS APP YOU WILL PAY FOR SOMETHING YOU DIDN’T WANT.” – Mell B.
Source- Trustpilot
"A Complete Con"
“I subscribed for one day because it didn’t acknowledge a person I matched with. It said if you join you can see who liked you. No one showed up. I paid £2.49 for one day. I discovered by chance, it was a SUBSCRIPTION at £2.49 every day – and though it appears you can cancel it in Settings – IT DOESN’T!!! I discovered in small print you must cancel it in PayPal Subscriptions (not via PayPal app, but on a desktop). So, if you cancel on Bumble, they actually keep taking your subscription payments!! A complete con. And many faces I recognise from 2 years ago when I tried Bumble.” – Raymond L.
Source- Trustpilot
"Shame on You, Bumble"
“TERRIBLE money-grab, zero customer support, gaslighting. Argh. I was prompted to upgrade to Boost to see the people in my Beeline who’d already liked me. So I did. Sucka. Paid up and there was nobody in the beeline. Every message I send to Bumble comes back with gaslighting, pretending that my problem is of a tech, product comprehension or “just keep trying, sport” nature. If I had a decent response, I’d give them the benefit of the doubt. But I don’t. So to me, it’s nothing but a money grab. Shame on you, Bumble. Watch out for Hive collapse.” – Kerry F.
"Beware!!!"
“This site is a SCAM!!!! They wont let you see any communication til you pay. I tried to do 1 month to check it out and they charged me for 6 months and WILL NOT issue a refund. The error was on their site and they said sorry about your tough luck! I have filed a complaint with BBB. Beware!!!” – Brittany H.
Source- Trustpilot
"Spread the Word"
“Bumble is not fair! Bumble blocked me and gave no reason for their action other than declaring “Your account has been blocked because we’ve received several reports about your behavior on our platform.” Either my account was hacked, or Bumble made a mistake. I have always been respectful and never confrontational or offensive. Regardless, Bumble has been neither fair nor reasonable with me, so be advised that you may lose your access at any time for any reason with no explanation. Spread the word!” – Chase L.
Source- Trustpilot
"Don't Bother"
“Don’t bother with this app if you are looking for a serious relationship, this app is full of fake profiles and men looking for hookups. There might be a few genuine profiles out there but it’s very hard to find those as you literally have to swipe through hundreds of fake and rubbish ones, which is super time consuming and tiring.” – Anna
"Disgraceful Fraudulent Scammers"
“I asked for a week’s subscription and they have taken six months money out of my account, app is useless, they have refused a refund, disgraceful fraudulent scammers.” – Anne Marie S.
"Buyer Beware"
“BUYER BEWARE! They send profiles from all over the country regardless what you set your distance preference. Some newer profiles have “lives in ____ city” but Bumbles distance on that same profile indicated a city near you (like 10 miles away). I have distance set at 30 miles, I constantly receive profiles from hundreds and hundreds of miles away.” – Paul
Source- Trustpilot
"Don't Be Fooled"
“Don’t be fooled by pretty graphics – nasty little money grabbing cowboy organisation in it to make a quick buck – watch out for the ‘deliberately leaving auto-renew on even though you deleted your account trick’ – you can’t even log back in again to cancel because the account is deleted.” – DSM
Source- Trustpilot
"Overall Bad Experience"
“They have poor communication with the help desk. Make it almost impossible to refund a charge or to even cancel the subscriptions. They return messages 3 days after you reach them when you can locate a email address to reach them. Overall bad experience and I would recommend trying another one.” – Scott
Source- Trustpilot
"Waste of Time"
“Useful a few apps. this one is easy to use like the others but 90% of the profiles are fake. Men talk to you few sentences and then delete their account. Has happened countless times. Complete waste of time and you get disappointed each time that happens.” – Alexandre
Source- Trustpilot
"Poor Protections for Women"
“Bumble has very poor protections for women and care for their customers. I reported a man that ended up being a serious scammer. I received absolutely no response or even an acknowledgement of my report from Bumble, which I was doing to protect other women (although this person would never have got anything from me). Very, very unimpressive customer service and duty of care.” – Elle
Source- Trustpilot
"Complete Scam!"
“I went on a few dates but decided to use the Boost option to bump up my profile. Big mistake! I thought it was only for a week but actually it was on a 7.99 weekly auto renew. I had deleted account a few months later but they still took money for a year, I was horrified when I realised what was happening. Customer service couldn’t have cared less. What an unpleasant business. Complete scam!” –Harriet
Source- Trustpilot